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NEVER WAS THE TIME IN THE HISTORY, THAT THERE WAS SO MUCH NEED TO UNDERSTAND, EVALUATE, & HARNESS THE HUMAN RESOURCES AS TODAY.             WHAT A GREAT NATION WILL BE HEREFORT DEPENDS ON OUR ABILITY TO CREATE A CLIMATE WHERE INDIVIDUALS CAN DRAW ON THERE INFINITE CAPACITY & CONTRIBUTE TO THE PROSPERITY OF THE SELF & THE COUNTRY.

TRAINING MODULES


CABIN CREW


GROUND CREW


TRAINING TESTIMONIAL


Introduction



      Gulf Star training offers an opportunity for all the nationalities to make their dream come true is the in the Airline Industry. It is therefore vital that we select the right people to deliver the highest standard of customer service for all the global passengers. Safety is our number one main concern and our training provides the crew to possess the maturity to deal with any situation.

      Cabin Crew is a competitive environment. This course aims to prepare you for interviews with airline companies and to give an insight into working in an airline cabin & ground operations.

      Enthusiasm and energy are required at all times, even at the end of a tiring and physically demanding week.

      We make the training so effective to ensure our crew love working and embrace their work as a way of life from day one and approach people across the network without any boundaries to limit the dreams. The workshops conducted for our crew to show their team-work provides a professional service to the best around. With ongoing growth, it is an exciting time to join the Industry and there is no doubt that the role of cabin crew & ground crew provide a fantastic career opportunities for your future.




TRAINING



Cabin Crew Training Modules

Module 1:Time Management, suitability & Air Cabin Crew Preparation
             Standards
Module 2:Introduction to Verbal Air Cabin Crew Standards
Module 3:Introduction to written Air Cabin Crew Standards
Module 4:Introduction to Effective In-Flight Service Standards

Ground Crew Training Modules

Module 1: Travel & Tourism – the importance of the airline industry
Module 2: Passenger needs – providing a customer service experience
Module 3: Airline & Airport Customer care
Module 4: Creating a Positive Impression with passengers
Module 5: Solving Passenger Problems and Creating a Lasting Impression
Module 6: The Importance of product Knowledge in the Airline Industry
Module 7: The key Components of Airline Customer Service






Subject Matters Also Includes:

      •PERSONLAITY GROOMING
      •COMMUNICATION SKILLS
      •LEADERSHIP SKILLS
      •TEAM WORK
      •CORPORATE CULTURE TRAINING
      •MANAGEMENT ROLE PLAYS,GAMES WORKSHOPS,ROLE ANALYSIS &
      ROLE MODELING
      •OUT BOND TRAINING – (Leadership Camps)
      •COUNSELING & FEEEDBACK
      •INTERNATIONAL CERTIFICATES
      •PLACEMENT ASSISTANCE






Minimum requirements

      •Age 18+
      •Height 5'2" (1.58m) to 6'3" (1.90m) with weight in proportion to
      height
      •Physically fit and able to pass a medical assessment
      •Fluent in English, both spoken and written – you will be tested
      (if you are based in Europe you need to be fluent in the native
      language of the country and English)
      •A minimum of 6 months face to face customer service experience
      •Comfortable in a selling role and able to deal with all passengers
      professionally

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Cabin Crew

Maria Shielo O. Amon
Filipino-Emirates Airlines


Sheila B. Sayon
Filipino-Etihad Airways


Cecilia A. Adriano
Filipino-Air Arabia

Natasha T. Deriada
Filipino-Gulf Jet Chartered Airlines

Maria Gessa Batonghinog
Filipino-Chartred Airlines

Syed Hafiz Badsha
Indian-King Fisher Airlines

Munzer AL Midani
Syrian-Air Arabia

Mohammad Rizwan
Pakistani-Emirates Airlines

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Ground Crew

Neil Barceña
Filipino-Etihad Airways


Yildiz B. Alarcon
Filipino-Africa International Airport


Ibrahim
Indian-Sharjah International Airport

Allen kenneth D. Ocampo
Filipino-Ras Alkhimah International Airport

Marites A. Carabanes
Filipino-Qatar Airways

Joane De los Santos
Filipino-Emirates Airlines

Rosenel C. Tan
Filipino-Etihad Airways

Elsie B. Bobier
Filipino-Etihad Airways

Freddie D. Basco
Filipino- Etihad Airways

Emmanuel D. Alcantara
Filipino-Etihad Airways

Rico Dinolan
Filipino-Sharjah International Airport

Hammad Mohammad Sirat
Pakistani-Abu Dhabi International Airport

Carolyn O. Tello
Filipino-United Aviation Services

Mohammed Bllal
Indian-Sharjah International Airport

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Training Testimonial




I just want to say a big THANK YOU to Cabin Crew tutors; they have helped me to achieve my dreams and more!

I had an interview with Emirates and was turned away at the first stage. I had absolutely no idea
why I had done so badly. I enrolled onto the Cabin Crew Course which gave me great advice regarding
techniques, hints and insider tips that I would never have know about.

I had an interview with Emirates again, I thought I would never get through, but Cabin Crew Training
Course Supported me all the way... and I got it!Hooray

I am so happy; I never thought this would happen! I would recommend this course to anyone.
Thanks for your help all along the way

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Training programs helps me a lot.
I did not expect to be come a ground crew from my entire life.

But when I took training from Gulf Star everything becomes possible, My present work at ETIHAD change my life, my family in terms of almost everyhting that we need.

Gulf Star became my door that open a new career in my life. Without your team who had trained us, may be I'm still on that miserable job situation.

Thank you very much for all your team and hope you can help more people.

,Neil Barceña
(Filipino-Etihad Airways)

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Training
System Adopted

 

  • Lecture
     
  • Micro Teaching
     
  • Roleplays
     
  • Brain Storming
     
  • Skill Practice Discussion
     
  • Games
     
  • Debate


  • || MORE ||    

    There are hundreds of Institution
    that tell you how to make a career....

    .....and one organisation that does it for you.

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